BUSINESS SOLUTIONS
Our business solutions are individually tailored - because as an independent business, we know that no two businesses are the same.
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We work across all sectors including education (we are a TUCO-accredited university coffee supplier, supplying a number of campuses and NUS premises), cafes; pubs, hotels and restaurants; transport; offices; and entertainment, leisure and sporting venues.
Please contact us for a friendly chat about your requirements.
HOW WE OPERATE
UNDERSTANDING YOUR BUSINESS NEEDS
Our account managers visit all potential customers to personally understand your requirements.
We can specify the best equipment for your business, with the aim of supporting you to sell more coffee.
We then leave you with recommendations for you to review in your own time – no ‘hard sell’.
HOW WE CAN SUPPORT YOU
PRODUCTS AND ANCILLARIES
Our comprehensive product range means we can supply everything you need:
Ethical Coffees
We can tailor a range of ethically sourced coffees to your requirements, thanks to personal relationships with our coffee producers and our in-house roastery
Ingredients & Ancillaries
We supply ingredients and ancillaries from trusted, audited suppliers, ensuring compliance with our strict supplier code of conduct. This includes tea from Taylors of Harrogate, Monin syrups, hot chocolate, sugars, cups, stirrers, carry trays and more
Zero Waste Coffee
We offer a Zero Waste Coffee Programme. Coffee is delivered to local customers in food-grade, airtight, reusable plastic buckets. These are exchanged for spent containers which are then sanitised using steam, ready for reuse.
Please contact us for a full, bespoke product list, or click here to read more about our coffees.
EQUIPMENT
We work with industry-leading manufacturers to supply a full range of dispense equipment, including traditional espresso, bean to cup and bulk brew machines and grinders.
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We also have a long standing partnership with Rancilio Group based in Milan, directly importing their range of class leading traditional and bean-to-cup systems
TRAINING
Train at our Speciality Coffee Association (SCA) accredited roastery in Sheffield - or let us come to you!
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Our state-of-the-art facility gives customers access to our suite of industry-leading equipment and roastery to demonstrate how coffee is processed from green bean to cup.
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While we can always guarantee to supply a quality, premium product, the nuances of coffee can be lost in below standard drink preparation.
From adjusting grinders to checking extraction speeds, foaming milk to pouring techniques, our friendly and knowledgeable team can impart all the barista knowledge you need to serve quality coffee.
SERVICE
We offer comprehensive service packages across the UK. Annual maintenance contracts and 'pay as you go’ options are available.
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Our Technical Department is run by John Bowman, who has over 30 years of hands-on experience across a broad range of coffee dispense equipment.
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We aim to minimise coffee downtime with a range of options to suit every customer. It is not necessary to have purchased your equipment or coffee from us to benefit from our service expertise.
We can service most makes and models of coffee equipment.
Where it is not possible for us to service a machine due to a manufacturer protecting their supply of spare parts and technical knowledge, we will make you aware of this from the outset.
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To find out more about how we can help keep your business running smoothly please get in touch.
SUPPORT TEAM
We pride ourselves on exemplary customer service, led by our customer service manager Lizzie.
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Our dedicated, friendly office team is always available at the end of the phone to assist with enquiries, queries and all manners of customer support.
We take great pride in communicating with our customers and ensuring they have everything they need.
BRANDING
We work with an industry-leading design agency specialising in café rebranding to provide design concepts to bring ideas to fruition.
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Our creative team can also support with the design and implementation of print-based materials, such as loyalty cards, price boards, point-of-sale material, uniforms and general signage, as well as tariff boards.